A methodology for the virtual destination management based on users' involvement: Perspectives and opportunities for the smart growth of destinations
Abstract
The paper aims to contribute at the emerging debate on smart tourism by presenting a methodological framework to support destinations in creating their own identity. The methodology is the result of a literature review aimed to deepen the meaning of tourism as regional integrated system of actors and knowledge-intensive industry largely interested by the diffusion of digital and social technologies that enable processes of users’ co-creation as well as of the preliminary evidences of two case studies built around two ongoing experimentations of digital tourism, #Appiedi and #SalentoUpNDown. Carried out in Apulia, both the two initiatives are aimed to promote and testing a model of smart tourism, labelled with the #ApuliaSmarTourism, inspired to the principles of service co-creation, digitalization and user centrality.
Autore Pugliese
Tutti gli autori
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DEL VECCHIO P. , Ndou V. , Passiante G.
Titolo volume/Rivista
Non Disponibile
Anno di pubblicazione
2015
ISSN
Non Disponibile
ISBN
Non Disponibile
Numero di citazioni Wos
Nessuna citazione
Ultimo Aggiornamento Citazioni
Non Disponibile
Numero di citazioni Scopus
2
Ultimo Aggiornamento Citazioni
22/04/2018
Settori ERC
Non Disponibile
Codici ASJC
Non Disponibile
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